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Revenue Operations Systems Admin

Design Pickle

Design Pickle

Operations
Scottsdale, AZ, USA
Posted on Tuesday, May 21, 2024

About this Role

Design Pickle is seeking an experienced and highly collaborative Revenue Operations Systems Expert to manage and optimize our HubSpot CRM system and its integrations to various platforms, including lead generation and sales enablement tools.

You will develop, maintain, and optimize connectors or APIs to facilitate seamless data flow across our platforms to ensure the highest degree of financial and operational data accuracy as this data will be used on a daily basis by our Marketing, Sales, Customer Success, and Global Operations teams.

You will create and maintain comprehensive documentation, including data flow diagrams, integration processes, and troubleshooting guides, for the various platforms within our Revenue Operations technical stack. You will also provide training and ongoing support for all internal stakeholders to ensure a thorough understanding and use of all systems and tools used by our Marketing, Sales, Customer Success, and Global Operations teams.

Reports to: Vice President, Revenue Operations

Location: Anywhere. Design Pickle is a fully remote company with a company HQ in Scottsdale, Arizona.

Who We Are Looking For

First, Design Pickle is anything but typical. We’re a group of hard-working, creativity-loving individuals from around the world.

Do we love pickles, too? Most of us! But don’t stress if pickles aren’t your thing. It’s not a deal-breaker. We do look for a passion and interest in something though because our employees’ uniqueness is what helped make us the great company we are today.

We stand by our vision, purpose, and values, and these are mission-critical to how you show up every single day.

Why Should You Apply?

  • High Impact: Directly contribute to our company's growth by building and optimizing the technological foundation that drives our revenue
  • Data-Centric Culture: Foster an environment that values data-driven decision-making
  • Ownership and Creativity: Suggest and implement innovative solutions
  • Cross-functional Collaboration: Interact with and learn from departments across the company

Specific to this role, we’re looking for individuals who have…

  • 3+ years of experience with Hubspot CRM (Hubspot certified admin)
  • Fundamental understanding of CRM and marketing automation platforms
  • Mastery of API development, integrations, and workflowsDemonstrated ability to collaborate effectively with revenue-generating teams (e.g. Sales, Marketing, Customer Success) and technical teams (e.g. Product, Engineering, Data Science)Proven ability to quickly identify and solve ambiguous problems with high attention to detail
  • Excellent written and verbal communication skills that enable you to earn trust across the GTM team

Bonus Pickle Points:

  • Experience working at a high-growth technology company is a plus

Key Objectives & Responsibilities

  • Design, implement, and continuously improve integrations across our core revenue-related systems (e.g. HubSpot, Apollo, Stripe, Intercom, Tableau).
  • Develop and maintain automated workflows to streamline revenue operations processes and reduce manual effort.
  • Ensure seamless data flow and synchronization between different platforms to maintain data integrity and accuracy, collaborating with internal stakeholders across the company to properly structure data to support key insights and reporting.
  • Analyze existing workflows to pinpoint bottlenecks and implement solutions to improve them
  • Create best practices for data handling, system integrations, and process automation to enhance efficiency and productivity.
  • Build, maintain, and update comprehensive documentation, including data flow diagrams, integration processes, and troubleshooting guides, for the various platforms within our Revenue Operations technical stack.
Benefits, Compensation, And Perks
Uncapped PTO: Hate seeing your PTO hours decrease as the year goes on? Not anymore! There is no cap or number associated with the amount of PTO days you can request.
Major medical healthcare: We offer major medical plans as well as Dental and Vision insurance.
Remote-work flexibility: More productive at home? Not based in Scottsdale, AZ? Fine with us! We are a remote-first company with people all over the country.
401K: Plan for your future with a 401K with a 5% company match.
World-class Company Hub: More productive in an office? Also, fine with us! Our Company Hub is set up with state-of-the-art standing desks, high-definition monitors, breakout rooms for meetings and calls, a podcast studio, a relaxation room, and of course - as much merch as you need.
In-office gym: Our Company Hub also has a small CrossFit-style gym with a Peloton studio available for any pickles to use!
Life-changing massage chair: We change lives through creativity...and massages. Our team has traveled far and wide to take advantage of a life-changing massage chair that is housed in our Company Hub. One massage is all it will take to radically transform your life.
New parent leave: Design Pickle encourages all primary caregivers to take up to 8 weeks leave for a new family member, including adoption, at full salary.
Short Term / Long Term Disability Options
Stipends for Personal Development, Wellness and Remote work: We offer a yearly stipend for employees for being remote workers, as well as wellness and development stipends.
Pet insurance: Have a furry friend? Design Pickle offers pet insurance through United Pet Care for discounted vet visits, medication, and procedures.
Team retreats, social events, and adventures: Pickle collaboration is important to us! We host regular social events, get-togethers, and experiences for our staff.
About Design Pickle
Design Pickle was founded in 2015 with a vision to change lives through its creative software, solutions, and services. Since then, the company has grown to be the leading flat-rate creative services company in the world. We have served tens of thousands of clients with a team that spans the globe.
Design Pickle continues to be one of the fastest-growing companies in America listed on the Inc. 5000 in 2019, 2020, 2021, 2022, 2023. We’ve also been ranked as an AZ Central Best Place to Work in 2020, 2021, 2023.
We are a company that takes our core values to heart:
Be the SPARK
Let your fire and passion inspire someone else’s day.
DRIVE Performance
Seek out new ways to improve performance, satisfaction, and impact for our customers. Less is more rules supreme.
Give it to me STRAIGHT
Lead with radical and professional candor in every situation. Graciously accept when others do the same. Move forward together and aligned.
HELP when nobody's watching
Find opportunities to support each other and our clients beyond the day-to-day.
Lean into HARD
We thoughtfully select our challenges and tenaciously commit to conquering them.
Make your own PICKLES
We are a collection of incredible individuals who challenge ourselves and each other to grow. Change is celebrated as a sign of progress.
You can learn more about our company, our vision, and what we stand for on our website and social channels. We can’t wait to meet you—thank you in advance for your application!
Design Pickle is an Equal Opportunity Employer. You will often hear members of the Design Pickle team refer to themselves as “pickles”. Pickles come in an infinite amount of variety, and as such, the pickles at Design Pickle celebrate every aspect of our diverse workforce and do not tolerate discrimination on the basis of race, color, religion, marital status, age, nationality, (dis)ability, gender, gender expression, or sexual orientation.
All employment decisions are made on the basis of qualifications, merit, and business need. The right pickle for the right opportunity. Design Pickle is an Equal Opportunity Employer.
Notice to Staffing and Recruiting Agencies
Design Pickle will not accept resumes from any source other than the candidate. Any unsolicited resume sent to Design Pickle will be considered Design Pickle sourced.
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