Abstrakt

abstrakt.ai

Abstrakt is a call center platform that provides real-time guidance to agents, automates quality assurance, and enhances compliance. By integrating seamlessly with existing tools, it empowers agents with immediate responses and insights, significantly improving business outcomes. The platform's capabilities include automated sentiment analysis, post-call analytics, and a focus on reducing ramp time for new hires. With a strong emphasis on customer service and sales training, Abstrakt positions itself as a leader in the conversational intelligence market, helping organizations enhance their operational efficiency and compliance measures.