Abstrakt is a call center platform that provides real-time guidance to agents, automates quality assurance, and enhances compliance. By integrating seamlessly with existing tools, it empowers agents with immediate responses and insights, significantly improving business outcomes. The platform's capabilities include automated sentiment analysis, post-call analytics, and a focus on reducing ramp time for new hires. With a strong emphasis on customer service and sales training, Abstrakt positions itself as a leader in the conversational intelligence market, helping organizations enhance their operational efficiency and compliance measures.
Arkos Health is a strategic partner in the healthcare industry, empowering payers to transform their provider networks into value-based care delivery systems. By leveraging proprietary technology and clinical programs, Arkos Health delivers patient-centered services that improve clinical, financial, and operational outcomes. The company focuses on simplifying the transition to value-based care for payers and providers, ensuring a seamless care experience for patients. With a mission to enhance healthcare delivery, Arkos Health has successfully engaged over 700,000 lives since its inception in 2018, positioning itself as a leader in the value-based care space.