Design Manager

As a Design Manager at Fullbay, you will lead and grow a team of Product Designers to define, enhance, and execute Fullbay’s UX vision. This role requires a balance of leadership, strategic thinking, and hands-on design expertise. You will be responsible for hiring, mentoring, and coaching designers while ensuring the team delivers intuitive, high-impact experiences for Fullbay’s customers. As a thought leader in the engineering organization, you will collaborate closely with Product, Engineering, and Executive teams to drive a UX strategy that simplifies complexity and enhances user satisfaction. The ideal candidate has strong design skills, people management experience, and the ability to navigate multiple priorities while fostering a culture of innovation and user- centric problem-solving.

• Team Leadership & Development: Recruit, train, coach, and manage a high-performing team of designers, fostering career growth and skill development.
• UX Vision & Strategy: Lead the development of Fullbay’s UX vision, ensuring alignment with business goals and evolving user needs.
• Thought Leadership: Advocate for design excellence within the engineering and product organizations, challenging assumptions and driving a culture of continuous improvement.
• Stakeholder Collaboration: Work closely with Product Managers, Engineers, and Executives to define design priorities and ensure seamless integration of UX into product development.
• Design Process Improvement: Establish and refine design workflows, processes, and best practices to enhance efficiency and cross-team collaboration.
• Data-Driven Decision Making: Leverage customer insights, usability testing, and behavioral data to inform design strategies and measure impact.
• Conflict Resolution & Prioritization: Navigate competing priorities, resolving conflicts across teams while keeping a clear focus on user and business needs.
• Performance Management: Conduct performance reviews, provide continuous feedback, and address performance challenges to maintain high standards of design execution.
• Execution & Delivery: Ensure design initiatives are executed with quality and efficiency, driving UX improvements that enhance customer experience and product usability.
• Adheres to all confidentiality and compliance regulations.
• Performs other duties as assigned.

• Bachelor’s degree in UX Design, Human-Computer Interaction, or a related field (or equivalent experience). Masters degree preferred.
• 10+ years of UX/Product Design experience, with at least 3-5 years in a leadership or management role.
• Strong track record of delivering high-quality design solutions for SaaS or enterprise products.
• Experience working in Agile development environments and collaborating withcross-functional teams.
• Deep understanding of usability, accessibility, and interaction design principles.

Key Skills and Qualifications:

• Leadership &
  Mentorship: Proven ability to manage and develop design teams, fostering a high-performance culture.
• Creativity & Problem-Solving: Strong ability to think critically and simplify complex UX challenges.
• Business Acumen: Understands the connection between design, product strategy, and business outcomes.
• Customer Obsession: Passion for solving customer pain points through exceptional design experiences.
• Technical Acumen: Familiarity with front-end development, design systems, and modern UX frameworks.
• Communication & Influence: Ability to clearly articulate design decisions and gain stakeholder buy-in at all levels.

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Regularly required to sit at a desk in front of a computer and use hands to finger, handle, or feel objects, tools, or controls (including a computer keyboard and operating a telephone), lift and/or move up to 10 pounds.
• Frequently requires the use of hands and arms for reaching, as well as the ability to walk and communicate effectively through speaking and listening.
• Specific vision abilities required by this position include close vision, color vision, and the ability to adjust focus.
• Noise level in the work environment is usually moderate.
• Type on a computer keyboard and look at a computer monitor, and operate a cell phone or a computer-based phone.