Product Designer II

About Us:

Fullbay is a leading SaaS organization dedicated to providing exceptional products/services to our clients. We are passionate about growth, innovation, and delivering top-notch customer experiences. Join our dynamic team and be a part of shaping the future.

Position Overview:
As we evolve our platform into a system of intelligence, we're seeking a UX designer who can turn complexity into clarity and help bring our AI-enhanced vision to life.

You'll work on critical workflows, from roadside repairs to predictive inventory, infusing them with helpful, explainable intelligence while ensuring trust, speed, and control remain central. This role requires strong collaboration with Product Management and Engineering.

Primary Duties & Responsibilities:

• Design end-to-end product experiences that simplify complexity across web, tablet, and mobile
• Shape how users interact with AI-generated suggestions, predictions, and auto-completions
• Build role-based, environment-aware UI that adapts to techs in the field and controllers in the office
• Translate data-rich workflows into intuitive, high-performance interactions
• Collaborate cross-functionally with design, product management, and engineering while serving as a creative authority within the team
• Mentor and support junior designers, contributing to the evolution of a high performing, design-centric culture
• Present design concepts and rationales to internal stakeholders, advocating for customer needs while aligning with business goals
• Use a data driven approach to validate design decisions and refine product features
• Stay informed of emerging AI trends and proactively bring new ideas and best practices to Fullbay’s design approach
• Adheres to all confidentiality and compliance regulations
• Performs other duties as assigned
  
  

Minimum Education & Work Experience:

• Minimum of 3 years of UX/product design experience demonstrating strong visual and interaction design skills
• Experience designing for mobile and/or fieldwork environments (SaaS, logistics, tools) and understand offline scenarios
• Have designed AI or data-enhanced experiences that build trust (e.g. recommendations, explainable AI)
• Demonstrated interest in complex domains such as mechanics, logistics, tools, or high-accountability workflows
• Can rapidly produce flows, prototypes, and final designs in Figma
• Want to be part of a small team with high ownership
• Strong proficiency with Figma, including Auto Layout, design systems, and advanced plugin workflows
• Thrive in ambiguity and enjoy helping shape team culture
  
  

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Regularly required to sit at a desk in front of a computer and use hands to finger, handle, or feel objects, tools, or controls (including a computer keyboard and operating a telephone), lift and/or move up to 10 pounds.
• Frequently requires the use of hands and arms for reaching, as well as the ability to walk and communicate effectively through speaking and listening.
• Specific vision abilities required by this position include close vision, color vision, and the ability to adjust focus.
• Noise level in the work environment is usually moderate.
• Type on a computer keyboard and look at a computer monitor, and operate a cell phone or a computer-based phone.