About the SDR Manager Role

Medplace is one of the top early-stage tech startups in Phoenix, AZ. We have an exciting business, happy customers, and we’re looking for your help to continue to grow! Are you a positive and hardworking leader who thrives on coaching and driving results? As an SDR Manager, you will play a crucial role in leading and developing our SDR team to generate a strong pipeline of qualified opportunities. You will oversee SDRs, refine outbound strategies, and ensure best practices in lead generation, sales development, and prospect engagement.

This role requires a hands-on approach. You will start by proving your ability to perform the SDR role effectively, demonstrating strong prospecting, outbound sales, and lead qualification skills. Once established, you will transition into managing the SDR team, building cadences, pulling prospect lists, reviewing calls, and optimizing the overall SDR strategy.

While this role will start as an in-person position, there is potential for it to transition into a hybrid role based on performance and business needs.

We love our jobs and want you to love yours, too. No politics. Every day is new. What you do has a direct and immediate impact.

About Medplace

Medplace was founded on the idea that cutting-edge technology and human-centered design can change medicine. Called the “Uber for medical experts,” Medplace combines advanced workflow automation and a national network of top practicing doctors and nurses to create a disruptively efficient method for companies to find and engage medical practitioners. Medplace is a two-sided marketplace, and we’re proud of our very high level of user satisfaction on both sides. Our customers include hospitals, FQHCs, insurance carriers, law firms, and third-party administrators.

About Your Team

Our sales team is packed with ambitious people who always look for ways to combine hard work with tech tools so we can grow faster and smarter. We each have our own specific goals but work together closely. Because we are early, we don’t have everything figured out. This means you have the chance to be creative, entrepreneurial, and free to try non-standard strategies.

Responsibilities

• Prove your ability to succeed in the SDR role before transitioning to team management
• Lead and mentor a team of SDRs, providing training, coaching, and performance management to achieve pipeline growth goals
• Develop and refine outbound sales strategies and prospecting techniques to improve conversion rates
• Build outreach cadences, pull prospect lists, and analyze prospecting effectiveness
• Conduct call reviews to provide feedback and improve SDR performance
• Assist in hiring, onboarding, and training new SDRs, ensuring they are set up for success
• Work closely with Account Executives to optimize lead handoff and ensure a seamless transition from prospecting to closing
• Articulate Medplace’s value proposition to decision-makers to determine buying interest
• Clearly articulate products and solutions with prospective customers to successfully manage and overcome any objections
• Leverage prospecting tools and CRM software (e.g., Salesforce) to analyze data and optimize team performance
• Create and execute initiatives to improve SDR team efficiency, including scripts, outreach sequences, and automation strategies
• Monitor and report on SDR team performance, pipeline development, and key success metrics to leadership
• Collaborate with Marketing to ensure alignment on campaign strategies, messaging, and lead qualification

Skills and Competencies

• 2+ years of experience managing or leading an SDR or sales team
• Proven track record of building and scaling high-performing sales development teams
• Strong understanding of outbound sales strategies, lead generation, and pipeline development
• Excellent leadership and coaching skills with a passion for developing talent
• Ability to analyze sales data and make data-driven decisions to optimize team performance
• Experience with CRM systems—Salesforce preferred
• Strong organizational and time-management skills
• Dynamic, driven, and highly competitive with a collaborative mindset
• Empathetic and positive with strong interpersonal skills
• Experience in the tech or healthcare industry is a plus
• Nice to have: experience with ZoomInfo, Salesloft, and Orum.

Compensation

Salary range: $55,000 - $75,000 per year with benefits including health insurance and 401K. Commission and bonuses are based on team performance, with on-target earnings (OTE) significantly higher based on results.

Our Culture

If these words describe you, then you’ll fit right in:

• Hard-working
• Intellectually honest
• Collaborative
• Accountable
• Exceeds expectations
• Empathetic
• Positive
• Innovative
• Passionate
• Naturally curious

We look forward to meeting you!

Seniority Level

Manager

Industry

• Information Technology & Services
• Healthcare
• Healthtech
• Insuretech

Employment Type

• Full-time
• In-person (with potential for hybrid): 24th St. and Camelback, Phoenix, AZ)

Job Functions

• Sales
• Business Development
• Marketing